New customer? Here’s how it works
Step 1
Get in touch
If it's an emergency service you require, please contact us on 0800 668 1268 so that we can react as quickly as possible. For planned services you can contact us via the phone, our live chat facility or by completing the online form.
Step 2
Gather information
In order to provide you with an estimate or quote, we will need to gather information from you first. We sometimes request pictures which can be emailed through to our team. In some instances, we may conduct a site visit and survey, this can be arranged at a time that's convenient for you.
Step 3
Estimate or quote
We provide you with a formal estimate or quote for the scope of works required. Once signed and confirmed, the job is scheduled and our operational team is fully briefed, ready to go!
Step 4
Service delivered/completed
Our team arrives on site to carry out the scope of work. Relevant paperwork (and sometimes certificates) are provided for your records. This is to confirm the job has been completed to the highest standard.
