Grease Trap Cleaning & Restoration
Related SafeGroup Service:
External Cleaning & Surface Restoration Program
Project Overview
Sector – Facilities Management
Service – Planned & Periodic Specialist Cleaning
Incident – An unmaintained and leaking grease trap requiring urgent specialist cleaning to prevent further operational and environmental issues. Upon arrival, a second grease trap was also identified as requiring immediate attention.
Location – UK
Objective – To safely clean and restore grease trap functionality, eliminate accumulated waste, address leakage concerns, and support the client’s operational requirements with minimal disruption.
The Challenge
SafeGroup was instructed by Sodexo to attend a site where an unmaintained grease trap had begun leaking and required specialist cleaning. Prior to mobilisation, all works were planned and Risk Assessments and Method Statements (RAMS) were provided.
Upon arrival, the engineer discovered that there were two grease traps requiring attention rather than the single unit originally specified. Both assets had accumulated significant waste deposits and required thorough cleaning to restore effective operation.
Our Response
SafeGroup quickly assessed the situation and agreed to undertake cleaning of both grease traps during the same visit. Demonstrating a commitment to customer service, the second grease trap was cleaned at no additional cost to the client.
The engineer carried out a full grease trap clean, removing accumulated waste and ensuring both units were left in a clean and serviceable condition. Additional waste containers were sourced during the visit to facilitate the safe removal and disposal of waste materials.
The Outcome
Both grease traps were successfully cleaned and restored to a high standard, improving their condition and operational performance. The client was able to resolve the leakage issue and benefit from the cleaning of both units without requiring a return visit.
Customer Voice
“Sean arrived on-site originally to clean 1 trap; I spoke to SafeGroup, who authorised a clean on the second grease trap with no charge. Sean has cleaned the trap, it looks like brand new! Even going off site to get more containers for the waste. Sean is a very polite, informative and helpful person. Look forward to working together.“
Kerry Perrin
Account Support Manager – Corporate Services, Key Markets
“Following a significant fire incident impacting operations at our client site, we engaged our specialist partner, SafeGroup, to support with recovery activities. They mobilised quickly, attending site the same day to assess requirements and develop a structured recovery plan. Works commenced over a bank holiday weekend, involving multiple technicians, specialist equipment and complex logistics, all of which were managed effectively. Communication throughout was clear and consistent, enabling us to keep our client informed on progress, timelines and safety considerations. SafeGroup demonstrated a strong focus on safety and collaboration, working alongside other trades, our team and the client to respond to evolving requirements, including changes to scope, working patterns and environmental controls such as air quality and PPE requirements. The programme was delivered in line with agreed milestones, and the outcome met the project requirements in a challenging and time-sensitive environment.”
“Safe Group are a trusted supply chain partner to our business, supporting specialist and emergency cleaning services across our portfolio. Safe Group provide rapid effective solutions. Evidencing commitment, expertise, and flexibility, with attention to detail, they have been instrumental in delivering a successful outcome for us and that of our clients. ”
“I've worked with SafeGroup for a number of years now, for a variety of services from flood responses, sewage spills, commercial or high-level cleans, and upholstery cleaning. I've always found their service excellent, always providing a swift response when we need them, and a great quality of work too. ”
“SafeGroup delivers specialist and reactive cleaning services across the M&S estate, covering both food and department stores. We rely on their service nationally across a combined 1000+ store list. SafeGroup offers a genuine partnership approach, through bespoke management systems and dedicated personnel. It is constantly seeking to improve and overdeliver. From floor and carpet cleaning to emergency flood or sewage response cleans, SafeGroup delivers an end-to-end service that ensures we are operational and compliant. Its quality of work is backed up by its communication and reporting. This is testament to our successful and continually growing partnership.”
“We have been working in partnership with Safegroup for approximately 3 years now. We have developed the account over the past few years and have found Safegroup very easy to deal with. They have supported us on numerous disasters and always delivered works to a high standard. Communication has always been great throughout. It’s piece of mind knowing we have their support whenever required.”
