Specialist Cleaning & Void Property Services for Social Housing
In the social housing and supported living sectors, the safety and wellbeing of residents are the highest priorities. Managing void properties, hoarding situations, or trauma scenes requires more than just technical cleaning; it requires empathy, speed, and a commitment to restoring dignity to living environments.
SafeGroup provides a specialist, 24/7 response for the social housing sector, managing everything from unattended deaths and trauma cleaning to hoarding resolution and flood or fire recovery. Our empathetic, highly trained teams work closely with housing officers and social services to deliver rapid, compliant, and discreet solutions that protect communities and ensure properties are returned to a safe, habitable condition as quickly as possible.
Need an Urgent Specialist Decontamination? Call us on 0800 668 1268.
Comprehensive Services for Housing Associations & Landlords
Void Property Clearance & Deep Cleaning
Rapid turnaround for empty properties, including hazardous waste removal and sanitisation to enable new tenancies.
Trauma & Unattended Death Cleaning
Discreet, forensic-level cleaning and biohazard removal following a discovery, conducted with total respect and professionalism.
Hoarding Resolution & Support
Compassionate removal of clutter and deep cleaning of properties affected by hoarding, working sensitively with vulnerable residents.
Bodily Fluid & Biohazard Removal
Rapid 24/7 decontamination of communal areas, lifts, and stairwells to maintain public hygiene and safety.
Flood & Fire Damage Recovery
End-to-end restoration including water extraction and soot removal to prevent long-term structural damage.
Mould Remediation & Sanitisation
Targeted treatment of damp and mould issues to ensure properties meet Decent Homes Standards and protect resident health.
Why SafeGroup is the UK's Trusted Social Housing Recovery Partner
- Empathetic & Culture-Led Response We recognise that incidents in social housing are often highly personal and impact vulnerable residents. Our approach is led by culture as much as capability; we combine deep technical expertise with the empathy, clarity, and calm leadership needed to resolve sensitive situations like hoarding or trauma with total respect for the community.
- Data-Led Safety & Compliance We don’t rely on guesswork. In a sector governed by strict health and safety and Decent Homes standards, we provide documented proof of decontamination. Whether it is verifying the removal of biohazards or conducting air-quality tests after a fire, we provide the data-led assurance required for housing officers and local authorities.
- A True Community Partner From the initial call through to completion, we act as a true partner to housing associations and social services. We take ownership of the most challenging property issues, coordinating stakeholders and delivering solutions with
“Safe Group are a trusted supply chain partner to our business, supporting specialist and emergency cleaning services across our portfolio. Safe Group provide rapid effective solutions. Evidencing commitment, expertise, and flexibility, with attention to detail, they have been instrumental in delivering a successful outcome for us and that of our clients. ”
“I've worked with SafeGroup for a number of years now, for a variety of services from flood responses, sewage spills, commercial or high-level cleans, and upholstery cleaning. I've always found their service excellent, always providing a swift response when we need them, and a great quality of work too. ”
“SafeGroup delivers specialist and reactive cleaning services across the M&S estate, covering both food and department stores. We rely on their service nationally across a combined 1000+ store list. SafeGroup offers a genuine partnership approach, through bespoke management systems and dedicated personnel. It is constantly seeking to improve and overdeliver. From floor and carpet cleaning to emergency flood or sewage response cleans, SafeGroup delivers an end-to-end service that ensures we are operational and compliant. Its quality of work is backed up by its communication and reporting. This is testament to our successful and continually growing partnership.”
“We have been working in partnership with Safegroup for approximately 3 years now. We have developed the account over the past few years and have found Safegroup very easy to deal with. They have supported us on numerous disasters and always delivered works to a high standard. Communication has always been great throughout. It’s piece of mind knowing we have their support whenever required.”
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