Retail

  • Integrity
  • Quality
  • Efficiency
  • Reliability
  • Safety
  • Value

Retail & Hospitality

Comprehensive Services for Retailers & Shopping Centres

Sewage Clean-up & Sanitisation

24/7 emergency response to manage sewage ingress in public-facing or back-of-house areas, ensuring total decontamination and odour removal.

Hygienic Deep Cleaning & Disinfection

Advanced anti-microbial treatments and high-touch point sanitisation to maintain a safe environment for shoppers and staff.

High-Level & Facade Cleaning

Specialist cleaning of internal atriums, external signage, and building facades to ensure your store maintains its visual appeal.

Escalator & Floor Deep Cleaning

Specialist restoration of high-traffic floor surfaces and escalator treads to improve aesthetics and remove slip hazards.

Graffiti Removal & External Maintenance

Swift removal of vandalism and external jet washing to protect your brand’s outward-facing image.

Needle Sweeps & Waste Removal

Discreet and safe removal of drug paraphernalia and hazardous waste from car parks, loading bays, or communal facilities.

Why SafeGroup is the UK's Trusted Retail Recovery Partner

  • Business Continuity Focused We recognise that in retail, “closed” is not an option. Our service is built around speed and logistics, allowing us to mobilise at scale across the UK. We focus on containment and rapid restoration, often working out-of-hours to ensure that incidents are resolved without impacting your customers’ shopping experience or your daily trading targets.
  • Data-Led Safety & Compliance In a sector where public safety is non-negotiable, we provide more than just a clean environment; we provide peace of mind. SafeGroup delivers documented proof of decontamination and detailed reporting for every job. Whether it’s verifying the safety of a food-prep area after a leak or providing waste transfer notes for hazardous materials, we ensure you remain fully compliant with health and safety regulations.
  • A True Strategic Partner We don’t just react to emergencies; we integrate with your facilities management strategy. By acting as a single point of contact for the most challenging cleaning and waste issues, we take the pressure off store managers. With a proven track record of supporting some of the UK’s largest retail estates, we pride ourselves on our professionalism, transparency, and commitment to operational excellence.

“Safe Group are a trusted supply chain partner to our business, supporting specialist and emergency cleaning services across our portfolio. Safe Group provide rapid effective solutions. Evidencing commitment, expertise, and flexibility, with attention to detail, they have been instrumental in delivering a successful outcome for us and that of our clients.  ”

EMCOR UK Graham Stacey, Category Lead

“I've worked with SafeGroup for a number of years now, for a variety of services from flood responses, sewage spills, commercial or high-level cleans, and upholstery cleaning. I've always found their service excellent, always providing a swift response when we need them, and a great quality of work too.  ”

NANDOS Brian Campbell, Head of Estates Management

“SafeGroup delivers specialist and reactive cleaning services across the M&S estate, covering both food and department stores. We rely on their service nationally across a combined 1000+ store list. SafeGroup offers a genuine partnership approach, through bespoke management systems and dedicated personnel. It is constantly seeking to improve and overdeliver. From floor and carpet cleaning to emergency flood or sewage response cleans, SafeGroup delivers an end-to-end service that ensures we are operational and compliant. Its quality of work is backed up by its communication and reporting. This is testament to our successful and continually growing partnership.”

CITY FM Myles McClafferty, Head of Procurement Delivery

“We have been working in partnership with Safegroup for approximately 3 years now. We have developed the account over the past few years and have found Safegroup very easy to deal with. They have supported us on numerous disasters and always delivered works to a high standard. Communication has always been great throughout. It’s piece of mind knowing we have their support whenever required.”

BOOTS Jit Gosai MIWFM, Contracts Manager, Store Maintenance, Boots UK & Ireland