Specialist Cleaning & Reactive Maintenance for the Hospitality Sector
In the hospitality industry, your reputation is built on the guest experience. Whether you are managing a boutique hotel or a high-volume restaurant, maintaining impeccable standards of hygiene and presentation is critical. When incidents occur—from bedroom contamination to carpet damage—the speed of your response directly impacts your brand and your revenue.
SafeGroup provides a rapid, 24/7 reactive and project-based cleaning service for the UK hospitality sector. We specialise in high-pressure, “in-the-door” reactive cleans that ensure rooms and dining areas are returned to service immediately. From specialist bedroom decontamination to large-scale carpet and upholstery projects, our teams provide the calm leadership and technical expertise needed to protect your guests and your reputation.
Need a Reactive Clean or Project Quote? Call us on 0800 668 1268.
Specialist Services for Hotels & Restaurants
Reactive Bedroom Decontamination
Rapid 24/7 response for the safe removal of sharps, bodily fluids, and other biohazards to ensure rooms are safe for re-occupancy.
Carpet & Upholstery Deep Cleaning
Professional-grade steam cleaning and stain removal for high-traffic front-of-house areas, foyers, and guest suites.
Project-Based Deep Cleaning
Scheduled, comprehensive cleans for kitchens, back-of-house areas, and entire room blocks during refurbishment or low-occupancy periods.
Kitchen Extract & Ductwork Cleaning
Ensuring total fire safety and hygiene compliance within commercial kitchens through specialist grease removal.
Flood & Fire Recovery
Rapid water extraction and smoke odour neutralisation to minimise downtime and protect high-end interior finishes.
Odour Neutralisation & Air Quality
Advanced technology to permanently eliminate stubborn smells, ensuring a fresh and welcoming environment for guests.
Why SafeGroup is the UK's Trusted Hospitality Recovery Partner
- Operational Continuity & Culture-Led Service We recognise that in hospitality, every minute a room or table is out of service results in lost revenue. Our approach is led by culture as much as capability; we work with total discretion and speed to ensure our work is delivered with minimal disruption to your guests.
- Data-Led Decision Making We don’t rely on guesswork. Our teams use advanced technology to provide documented proof of sanitisation. We provide the data-led reporting and evidence of cleanliness required to satisfy your health, safety, and brand-standard audits.
- A True Partnership approach From the first emergency call to project completion, we act as a true partner. We take ownership of the problem, coordinating with housekeepers and facilities managers to deliver solutions with professionalism, compassion, and pride in restoring your guest environment.
“Safe Group are a trusted supply chain partner to our business, supporting specialist and emergency cleaning services across our portfolio. Safe Group provide rapid effective solutions. Evidencing commitment, expertise, and flexibility, with attention to detail, they have been instrumental in delivering a successful outcome for us and that of our clients. ”
“I've worked with SafeGroup for a number of years now, for a variety of services from flood responses, sewage spills, commercial or high-level cleans, and upholstery cleaning. I've always found their service excellent, always providing a swift response when we need them, and a great quality of work too. ”
“SafeGroup delivers specialist and reactive cleaning services across the M&S estate, covering both food and department stores. We rely on their service nationally across a combined 1000+ store list. SafeGroup offers a genuine partnership approach, through bespoke management systems and dedicated personnel. It is constantly seeking to improve and overdeliver. From floor and carpet cleaning to emergency flood or sewage response cleans, SafeGroup delivers an end-to-end service that ensures we are operational and compliant. Its quality of work is backed up by its communication and reporting. This is testament to our successful and continually growing partnership.”
“We have been working in partnership with Safegroup for approximately 3 years now. We have developed the account over the past few years and have found Safegroup very easy to deal with. They have supported us on numerous disasters and always delivered works to a high standard. Communication has always been great throughout. It’s piece of mind knowing we have their support whenever required.”
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