Expert Flood Damage Recovery & Cleaning Services
When a flood or major water leak impacts your business, the first 24 to 48 hours are critical. Unchecked water ingress can lead to structural instability, hazardous mould growth, and severe damage to high-value assets.
SafeGroup provides a rapid, 24/7 emergency water extraction and flood restoration service across the UK. Our specialist teams combine industrial pumping power with data-led drying technology to stabilise your environment, protect your building fabric, and ensure a swift, compliant return to operations.
Need An Immediate Site Assessment? Call us on 0800 668 1268.
Technical Water Damage Restoration & Structural Drying
Immediate Emergency Response
Rapid 24/7 site stabilisation to secure the property, prevent secondary damage, and satisfy insurance requirements.
Specialist Water Extraction
Using high-capacity pumping equipment to remove large volumes of water from basements, warehouses, and commercial units.
Structural Drying & Dehumidification
Deploying industrial-grade drying systems to restore the moisture balance of the building fabric.
Moisture Mapping & Diagnostics
Using thermal imaging and moisture meters to track hidden water ingress behind walls and under floors.
Deep Cleaning & Sanitisation
Comprehensive decontamination of areas affected by grey or black water (sewage) to ensure a safe environment.
Ongoing Monitoring & Reinstatement
Using data-led diagnostics to provide ongoing monitoring and support a phased, compliant return to service.
Why SafeGroup is the UK's Trusted Flood Restoration Company
We are a premier provider of flood damage restoration and recovery services across the UK with teams placed throughout the country. We have the right equipment and the right people in place to handle large-loss commercial incidents.
Calm Leadership & Cultural Empathy
We understand that flood incidents are time-critical events that impact revenue and communities. Our approach is led by culture as much as capability; we combine deep technical expertise with the calm leadership and clear communication needed to protect your brand during a crisis.
Data-Led Decision Making
We don’t rely on guesswork. Our UK-wide specialist teams use advanced sensors and technology to make informed decisions that reduce disruption and accelerate recovery. By using data to guide our drying programmes, we ensure assets are protected and the process is as efficient as possible.
Professional Stakeholder Coordination
From the first call through to completion, we act as a true partner. We take ownership of the problem, coordinating with loss adjusters, landlords, and facilities teams to deliver professional, compliant solutions in even the most complex, high-risk, and live environments.
The SafeGroup are trusted by some of the largest businesses in the UK to ensure that flood and water damage are managed with total professionalism and technical accuracy, safeguarding both your physical property and your business continuity. Our commitment to transparency, safety, and operational excellence means that when you partner with SafeGroup, you are choosing a team dedicated to restoring not just your physical assets, but your business’s ability to thrive.
Case Study: Rapid Flood Recovery for M&S Monmouth
Restoring Retail Operations During Peak Trading Following River Breach
When large-scale, unexpected flooding occurs the impact on business continuity can be devastating. In November 2025 following a prolonged spell of inclement weather, the River Monnow burst its banks, inundating Monmouth town centre with floodwater. Marks & Spencer’s Foodhall was a store severely impacted by the inciden,t with the floodwater reaching significant depths across the entire ground four. The flood was “Black Water” (Category 3), containing high levels of silt, agricultural runoff and urban contaminants. Meaning it presented a major biohazard and structural risk.
SafeGroup were deployed to provide services to recover the site and make the environment safe for refrigeration and electrical engineers to be able to work. Our teams performed deep cleaning and disinfection across the sales floor and back-of-house. We didn’t just clean the visible areas; we removed and decontaminated refrigeration components and performed targeted cleaning behind fixed chillers to eliminate hidden bacterial reservoirs.
On the 2nd December 2025 the store was reopened to the general public in time for the Christmas season.
“Safe Group are a trusted supply chain partner to our business, supporting specialist and emergency cleaning services across our portfolio. Safe Group provide rapid effective solutions. Evidencing commitment, expertise, and flexibility, with attention to detail, they have been instrumental in delivering a successful outcome for us and that of our clients. ”
“I've worked with SafeGroup for a number of years now, for a variety of services from flood responses, sewage spills, commercial or high-level cleans, and upholstery cleaning. I've always found their service excellent, always providing a swift response when we need them, and a great quality of work too. ”
“SafeGroup delivers specialist and reactive cleaning services across the M&S estate, covering both food and department stores. We rely on their service nationally across a combined 1000+ store list. SafeGroup offers a genuine partnership approach, through bespoke management systems and dedicated personnel. It is constantly seeking to improve and overdeliver. From floor and carpet cleaning to emergency flood or sewage response cleans, SafeGroup delivers an end-to-end service that ensures we are operational and compliant. Its quality of work is backed up by its communication and reporting. This is testament to our successful and continually growing partnership.”
“We have been working in partnership with Safegroup for approximately 3 years now. We have developed the account over the past few years and have found Safegroup very easy to deal with. They have supported us on numerous disasters and always delivered works to a high standard. Communication has always been great throughout. It’s piece of mind knowing we have their support whenever required.”
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